Full-Time Account Manager
Red Apple Creative
Red Apple Creative is a creation house specialising in multi-platform campaigns for Spotify, radio and digital platforms. We are part of the SNK Publishing Group which also includes SNK Studios and Radio Results.
Our digital and audio team is growing rapidly and we now need an Account Manager to join us in New York. Working across a range of digital and audio projects you will work closely with our creative, production and account management teams.
The type of projects we work on are varied but include asset design, brand launches, interactive experiences and audio production for great brands such as Spotify, Miller Coors, Hilton, Puma and Budweiser.
We have long lasting relationships with our clients because they trust us and we always deliver. We’re not looking for back seat drivers because in our company there’s nowhere to hide, but if you’ve got passion, drive and ambition you’ll love it and thrive.
We’ve seen significant growth in the last few years and it’s an exciting time to join us. We firmly believe that the people in our company are our strongest asset and we’re proud to have a brilliant team who amaze us every day. We boast a high staff retention rate and have more than doubled in size in the last two years.
We have big ambitions for the future so we’re looking for an equally ambitious individual to join us on the journey.
Our Culture – Defined By Our Audio Team
We’re creative (standard). We’re honest and open. A swear jar would bankrupt us all. We’re all equal and we laugh at ourselves… and each other. We’re unconventional, productive and we do whatever it takes to get the job done. We like burgers. We say please and thank you. We always make time for each other and our clients. We’re all very different and we love that about our team. We like going to the pub… a lot. We praise each other and recognise achievements. We don’t quit, we fix. We’re kind and caring. We make a difference. We stick together and pick each other up when it’s needed. We’re people pleasers. We’re passionate and motivated. We like to dance. We always leave our clients feeling good.
The Person We Are Looking For
We’re looking for someone special, someone who is comfortable working across both digital and audio platforms. You’ll be fully competent in digital and be able to pick up audio very quickly.
You are already successful in a similar role having worked in a digital AM position for 1 – 3 years. You are a team player and a real people person – so clients will love you.
You’ll report to a Senior AM, but will often need to use your own initiative to drive our projects forward – and you’ll be expected to get involved at every level in order to make each project a success.
You keep up to date with what’s going on in online audio advertising and digital advertising generally, and you’re happy to put your opinions forward in blogs, seminars and events.
You’re confident and outgoing and you do what it takes to get the job done. You’ll be a creative person and you’ll be able to interpret and respond to briefs using our more standard lines of response, as well as developing your own custom ideas. You can deliver these ideas back to our creative and production teams and be the conduit between them and the client.
You have experience of working in a creative sales environment as you will be working alongside the business development team to nurture key client relationships and grow revenue. You’ll embrace the business element of the role, such as hitting targets and spotting new opportunities.
You’ll have a proven track record of client satisfaction, increasing revenue year-on-year and making a positive difference to the company. You’ll be happy to socialise with clients and internal teams outside of working hours to build relationships.
You’re passionate, ambitious and generally brilliant, a jedi master of the digital/audio world!
Build long term, quality relationships with clients at all levels
Achieve revenue targets by promoting our services to existing clients and deliver YOY growth
Interpret briefs, collate a response and present back to the client
To provide costs for the different products and services we provide
Deliver exceptional customer service through the efficient and accurate turnaround of briefs and proposals.
To talk confidently about knowledgeably about digital/music advertising/platforms
To produce monthly business plans with 3/6/12 month forecasts to maximise client opportunities
Develop effective working relationships with the rest of the team and other internal departments to ensure clear and consistent communication.
Keep internal CRM systems up to date
Analyse campaign data and providing campaign analysis during and post campaign
Keep abreast of the latest developments in digital and how they apply to our clients or the production process.
Highly organised and a multi tasker
Enthusiasm, a willingness to learn and update industry knowledge
Great communication skills
Proactive and able to work on own initiative
A positive mental attitude. We are a close team that works hard and plays hard together
Ambition to take our growing company to the next level
A proven track record in hitting revenue targets
To be confident in leading conversations and presentations in person, on the phone and online
Exceptional organisational and time management skills
To be a social butterfly, this is not a job for shrinking violets
1 – 3 years experience in a digital account management capacity
Experience of delivering cross-platform campaigns across desktop, tablet and mobile
Experience of delivering a microsite or website from brief to launch
Must be eligible to work in the USA
A love of music
Fluency in other languages.
Experience of working on online audio platforms
Salary & Benefits
Competitive salary (based on experience) and bonus structure
Creative working environment overflowing with talent
Relaxed office with flexible and remote working options
25 days holiday
Please email firstname.lastname@example.org with the subject header “NY Account Manager, New York” before 30th May 2017. Please tell us why you want to join us and how you’d add value to our team. Include your CV and salary expectations too.
No agencies please, we already have preferred partners.
Experience: 1-3 years in a digital account management role (or similar)