Temporary Patient Case Coordinator
Pay Rate: $16.00 per Hour
Schedule: Training is 8:30a-5:30p
Shift after training – must be flex to work any 8 hour shift between 8a-8p
Duration: 05/08/2017 to 08/25/2017
Anticipated Start date: May 8th
As a Patient Case Coordinator placed with Kelly Services, you will be responsible for customer service and case management and answers basic clinical and program inquiries.
Coordinates access to therapies through the patients’ healthcare providers.
Schedules and conducts appropriate follow-up based on each patient’s situation.
Facilitates access to appropriate support services, including reimbursement counseling, nursing hotline, and support.
Processes incoming enrollment forms for program.
Follows up via phone, mail, and/or fax for missing enrollment information.
Supports payer research, health care policy library, and state management.
Identifies other sources of health care coverage for patients through simple queries and use of PayerPlus database.
Performs related duties as assigned.
High School Diploma/ GED
Ability to communicate effectively both orally and in writing
Strong interpersonal skills Strong organizational skills; attention to detail
Ability to proficiently use computer and standard office equipment
Working knowledge of Microsoft Office
Basic understanding of payer eligibility and benefits
Health care research and analysis skills sufficient to support payer research, healthcare policy library, and state management