IT Manager

Resume posted by kennetharender in IT.
Desired salary: $70,000.00
Desired position type: Full-Time.
Location: Winston-Salem North Carolina, United States

Contact kennetharender

Summary

Detail-oriented, growth-focused, and performance-driven professional, offering wide-ranging experience in information technology operations; encompassing project management, system maintenance, and network design and implementation. Effective at providing exceptional guidance to designated teams in ensuring on-time completion of project deliverables. Armed with distinguished leadership and organizational skills in administering technical operations, customer support, and procedural efforts through hands-on initiatives and technical expertise.

Skills

  • Network Administration and Infrastructure
  • Web Development and Manipulation
  • Systems and Application Integration
  • Data Recovery and Transmission Technical Configuration and Deployments
  • Hardware and Software Installation
  • LAN/WAN Network Design and Implementation
  • System Upgrade and Exchange

Education

Bachelor of Science in Business Administration, Minor in Computer Technology
SUFFIELD UNIVERSITY – Twin Falls, ID

CompTia A+ and Network+ Certifications
ECPI COLLEGE OF TECHNOLOGY – GREENSBORO, NC

Experience

RELEVANT EXPERIENCE

CROSSCOM NATIONAL (PRIOR W/ INSIGHT GLOBAL) – AHOLD DELHAIZE – SALISBURY, NC
Vendor- Product Support Analyst Oct 2012–Present
– Offer hands-on technical support to numerous applications, including Point Of Sale Retalix Storeline and IBM 4690 platforms
– Display skills in configuring and maintaining applications as necessary

COMPUCOM – DALLAS, TX
Project Team Lead, Retail Point of Sale Hardware/Retalix Software– The Pantry Project Aug 2007–Oct 2012
– Provided technical support to various applications and changes, including SAP installations
– Handled the entire project tasks scheduling for maintenance teams and members
– Created and implemented LAN networks designs, which included cabling, hubs, routers, switches, and punch downs to connect with WAN networks
– Took full charge of transferring desktop data through Novell desktop migration tool and backing up of server data on tape drives
– Executed data recovery through Symantec Ghost imaging in field sites and store site surveys for system updates and exchange evaluation
– Performed configuration and maintenance of Retalix point of sale applications, including fuel systems and other non-retail store interfaces
– Exemplified technical skills in administering diverse networking components and deploying field solutions, including store LAN, company WAN, credit card network, and interface controllers between C-store and fuel systems

COMPUTER SERVICE PARTNERS INC./ NC OFFICE OF THE COURTS – RALEIGH, NC
Consultant, Hardware, Software, Network May 2007–Jun 2007
– Conducted technical configuration of client and server connections as well as Windows and Novell applications
– Facilitated the exchange and configuration of laptops and desktop units, along with troubleshooting of LAN connections and Windows applications

SOUTHERN HOME SPA/ GARDENS SECRET INC. – GREENSBORO, NC
Consultant | Website Designer | Webmaster Feb 2007–Jun 2007
– Demonstrated broad knowledge of advanced web design and support
– Executed hardware and software update and installation

Earlier Position Held:
REGAL FORD INC. – WINSTON-SALEM, NC
Network/ System Administrator | Internet Manager

OTHER EXPERIENCE

WHITE DIRECTORY PUBLISHING INC. – HIGH POINT, NC
Advertising Sales Account Executive

LIBERTY LINCOLN MERCURY INC. – WINSTON-SALEM, NC
Sales Consultant, New and Pre-owned Vehicle Sales and Financing

FOOTHILL FORD INC. – PILOT MOUNTAIN, NC
Sales Consultant, New and Pre-owned Vehicle Sales

LIBERTY LINCOLN-MERCURY, INC. – WINSTON- SALEM, NC
Sales Consultant, New and Pre-owned Vehicle Sales

OFFICE OF THE SHERIFF COUNTY OF FORSYTH – WINSTON- SALEM, NC
Classification Case Manager | Detention Officer

STOKES COUNTY SHERIFF’S DEPARTMENT – DANBURY, NC
Jailer

UNITED STATES ARMY – VARIOUS LOCATIONS
Staff Sergeant Rapid Deployment Force Squad Leader