Business Analyst

Resume posted by edwardhill in IT.
Desired salary: $130,000.00
Desired position type: Full-Time.
Location: Morgan Hill California, United States

Contact edwardhill

Summary

Dynamic, growth-focused, and highly analytical professional offering more than 20 years of experience in business analysis, project

management, and continuous process improvement with comprehensive knowledge of legal and security systems and processes.

Equipped with the ability to attain high-quality and on-time completion of project deliverables.
Adept at providing strategic support to business initiatives and performing various responsibilities.
Armed with articulate communication and interpersonal skills essential in negotiating and maintaining positive working relationship

with all levels of professionals.
Technically proficient with Project management framework (PMBOK), Agile, SCRUM, SDLC, as well as RAD and JAD methodologies and

Microsoft Project and tools.

Skills

  • AREAS OF EXPERTISE
  • Contract Negotiations
  • Vendor Interface
  • Scope Definition and Management
  • Financial Management
  • Test Scripts and Functional Testing
  • Process Definition and Project Budgets
  • End-to-end Application Debugging and Support
  • Risk and Quality Management Planning

Education

EDUCATION

Bachelor of Science in Business and Information Systems
University of Phoenix, San Jose, CA

PROFESSIONAL DEVELOPMENT

ISO Auditor, In-house Certification Program Seagate Technology
FoundationIP Reporting | Certified Scrum Master
Salesforce Developer 1 | Six Sigma Brown Belt Training
Managing Virtual Teams | Situational Leadership
Dell Boomi Integration Developer 1 and 2

Experience

PROFESSIONAL EXPERIENCE

Seagate Technology, Cupertino, CA
Senior Staff Business Analyst 2007–Present
Serve as the focal point of all application-related contact with Legal and Security Department which include multiple weekly and bi

-weekly meetings with all levels of Legal and Security Department personnel
Provide expert management to the Legal and Security Department project portfolio

Projects Handled

Business Analyst and Project Manager, Global Security Portfolio

Project Name: Lobby Sign-in System, Visitor and Contractor Sign In and Reporting System; 2012–Present
Handle the custom SQL server-based application with customized kiosk software
Offer high-level and functional requirements definition and documentation for improvements and bug fixes, scope definition and

management, test scripts and functional testing, timelines, and end-to-end application support

Project Name: Security Forms, Salesforce Application; 2012–Present
Lead the incorporation of six types of security requests with distinct workflows
Render assistance in the definition of new features and functionality through requirements definition and engineering/re-engineering

process

Project Name: Background Investigation System, Salesforce Application; 2012–Present
Drive efforts in providing high-level and functional requirements definition and documentation for improvements and bug fixes, scope

definition and management, test scripts and functional testing, timelines, and front-end application debugging and support
Provide high-level and functional requirements definition, test scripts, timelines, and data migration for migration of custom SQL

based application to Salesforce platform
Direct the migration of more than 25K records from old SQL application (Corporate Investigation System) to the background

investigation system

Business Analyst and Project Manager, Legal System Implementations

Project Name: FoundationIP, Intellectual Property Management System; 2015-Present
Complete in-depth analysis of business processes, high-level and functional requirements definition and documentation, potential

software solutions, KT decision analysis, vendor engagement, contract negotiations, training and test documentation, scope

management, business expectation management, timelines, project budgets, and resources as well as provision of training and

application support
Closely collaborate with vendor to effectively re-engineer all processes
Define architecture of the system and administer the integration to two outbound interfaces
Pioneered the successful migration of over 70K records and 300K documents from old matter management system

Project Name: CT Tymetrix T360, Electronic Billing System; 2013-Present
Perform multiple tasks such as business processes and requirements analysis, high-level and functional requirements definition and

documentation, potential software solutions, KT decision analysis, vendor engagement, contract negotiations, training and test

documentation, scope management, business expectation management, timelines, project budgets, and resources
Architected the entire system which included integration of three inbound interfaces and one outbound interface as well as multiple

SFTP sites
Fulfilled various responsibilities involving creating all test scripts including user acceptance tests (UAT); training and supporting

all legal users; generating all reports using the built in business objects tools; and creating all user types and permissions
Decreased the number of cost centers from 143 to 2 by using Universal Task Based Management System (UTBMS) codes

Project Name: Emptoris, Contract Management System (Versions 6 through 9); 2007–2015
Assume accountability in delivering six custom interfaces involving high-level and functional requirements definition and

documentation, contract negotiations, vendor interface, process definition, scope definition and management, training and test

documentation, timelines, project budgets, and resources
Render all levels of application and administration support for the system upgrade from version 6 to version 8 as program/project

lead and business analyst
Drove efforts in completing the test scripts to ensure test coverage as the application is not working as advertised
Tested and rejected 13 software iterations over the next 12 months with critical flaw of the basic software functionality
Carried out various duties such as working on the application security settings and defining both user types and permissions
Dealt with legal personnel for required process changes and with the program manager for the Emptoris product to identify and fast-

track bug fixes
Organized and led meetings with executive management of both companies when negotiations reached an impasse
Demonstrated proficiency in engineering and re-engineering legal processes to fix software bugs on Emptoris
Provided assistance in authoring more than 300 page user manual that covered every step of the process to be used in Emptoris as well

as the training material for legal personnel
Displayed leadership skills in training and supporting legal personnel the United States and Asia

EARLIER CAREER

Benchmark Property Inspections, San Jose, CA
Project Manager