Experienced Receptionist

Resume posted by shipmane2007 in Customer Service.
Desired position type: Full-Time.
Location: Woodstock Georgia, United States

Contact shipmane2007

Summary

Erika L. Shipman
401 Sycamore Trail
Woodstock, GA 30189
shipmane2007@gmail.com
770) 572-4776

Objective:
To obtain a position that will display my exemplary skills. These skills include various techniques in providing satisfactory customer service, previous experience with multiple computer applications, and an unique adaptability that enables me to work constructively and efficiently with co-workers.

Awards and Leadership:
INFINITE ARTS LLC-Senior Project Manager (2011-Present); SOFTER TOUCH Mentoring Program (2006-2007,2007-2008); KILLING HUNGER, FEEDING DREAMS Program (2004-2006); HOPE Scholar (2003-2007); Employee of the Month-Media Play (March 2005);First Baptist Church of Woodstock Sunday School Teacher (2002-2007); Founder and Advisor of STEPPING OUT IN STYLE Dance Team (2002-2004); Whose Who Among America’s High School Students (2000-2001, 2001-2002, 2002-2003); Etowah High School’s Leadership of the Year Award (2002-2003); High School Basketball Team (1999-2001)

Employment:
03/11-PRESENT
Bug Busters USA
Woodstock, GA
Senior New Service Specialist/Senior Mosquito Service Coordinator
~Managing and supervising staff in the Mosquito department
~Providing client with quality pest control
~Scheduling new services
~Managing technicians with new services

09/2009-04/2010
Party City
Sandy Springs, GA
Floor Associate
~Assisting customers with the location of specific items
~Answering phones and properly directing the customer’s call
~Arrange merchandise on the sales floor

08/2008-08/2009
VCA Pets Are People Too Animal Hospital-Roswell Roswell, GA
Receptionist
~Assisted clients in checking in their pets
~Making appointments, redirecting medical questions, and relaying
prescription refills over the phone

03/2008-08/2008
Walgreens Drug Store
Roswell, GA
Senior Beauty Advisor
~Assist customers in selections of various beauty products (i.e. makeup, hair colors,
skincare, etc.)
~Heading my Cosmetics Department and managing my fellow cosmetic co-
workers

05/2005-03/2008
Roly Poly Sandwiches
Kennesaw, GA
Waitress, Server, Cashier, and Trainer
~Assist customers with food selection
~Assist in the organization and transportation of restaurant profits

12/2003-05/2005
Media Play
Kennesaw, GA
Floor Associate
~Aide customers in various departments such as video, electronics, music,
and books
~Engaged in replenishingvaluable inventory
~Cashier

06/2002-06/2003
Etowah High School
Woodstock, GA
Clerical Assistant/Secretary
~Operated facsimile system, answered multi-phone line, drafted office
Memorandums, and filed confidential school records.
~Scheduled appointments for various Administrators

Education:
Georgia State University
Atlanta, GA
Bachelor’s Degree in History Education

Etowah High School
Woodstock, GA
High School Diploma in General Studies

References:
~Sean Drumm-Inside Sales Manager
Bug Busters USA
6975 Highway 92, Woodstock GA
404)509-6899
~Nikole Ransom- Floor Associate/Co-Worker
Party City
6247 Roswell Road, Sandy Springs GA
404)729-4884
~Denise Kissee-Head of the Elementary Department/Supervisor
First Baptist Church of Woodstock
11192 Highway 92
770)926-4428

Skills

    Education

    Experience